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frequently asked questions (FAQ)

When is the Xbox Series X and Series S release date?

Xbox Series X and Series S is launching at participating retailers worldwide on November 10, 2020.

Will my previous Xbox games work on Xbox Series X and Series S?

Xbox Series X and Series S is compatible with thousands of games across four generations of Xbox. And, with the games, you buy a game once and get the best version of that game for the console you’re playing on. To play a backward compatible game, insert the disc or search your library and select the game you want to play.

What's included with Xbox Series X?

With Xbox Series X, an Xbox Series X console, controller, Ultra High Speed HDMI cable, and power cord are included. You can add Xbox Game Pass with our Xbox Series Bundle.

What's included with Xbox Series S?

With Xbox Series S, an Xbox Series S console, controller, High Speed HDMI cable, and power cord are included. You can add Xbox Game Pass with our Xbox Series Bundle.

How can I increase my console storage for more games?

Xbox Series X and Series S is compatible with standard standalone hard drive and products with the Designed for Xbox badge are supported by Xbox. For the best experience, the 1TB Seagate Storage Expansion Card for Xbox Series X|S plugs into the back of the console via the dedicated storage expansion port and replicates the console’s custom SSD experience, providing additional game storage at the same performance.

How do I know if my TV supports 4K?

To find out if your TV supports 4K, check the TV settings. The TV resolution should be specified within the TV settings menus.

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