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Our return policy allows for item(s) return and your choice of a full refund or replacement item(s) within 7 days. However, we do have requirements for processing a return.
You may want to return your order due to any of the following reasons:
The product does not function as described in its manufacturer specification
Not the product the customer ordered.
Missing items/parts as indicated in the packaging
Unless otherwise stated in the product description, the general requirements for returns are as follows:
Returned item must be shipped back to us within seven (7) calendar days. Countdown starts from the date you received the item to the post stamp stated on the parcel you return to us.
Your proof of purchase (order ID or receipt)
The goods must be in new condition and returned in the original packaging along with all accessories (including manuals, warranty cards, certificate of authenticity) and free gifts received with it.
All sealed must not be opened / broken for software(Games).
All the item label and barcode must be remain in original condition
Products are not eligible for return
We will not accept returns for any of the following products:
Steam Wallet, PSN Network, Xbox Live and Digital code games.
Most refunds are issued based on the online transfer from the company. It may take up to 7 business days for it to process.