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Return & Refund Policy

Return Policy

Our return policy allows for item(s) return and your choice of a full refund or replacement item(s) within 7 days. However, we do have requirements for processing a return.

You may want to return your order due to any of the following reasons:

Reasons

Description

Defect

The product does not function as described in its manufacturer specification

Incorrect/wrong item

Not the product the customer ordered.

Missing items/parts

Missing items/parts as indicated in the packaging

Unless otherwise stated in the product description, the general requirements for returns are as follows:

  • Returned item must be shipped back to us within seven (7) calendar days. Countdown starts from the date you received the item to the post stamp stated on the parcel you return to us.

  • Your proof of purchase (order ID or receipt)

  • The goods must be in new condition and returned in the original packaging along with all accessories (including manuals, warranty cards, certificate of authenticity) and free gifts received with it.

  • All sealed must not be opened / broken for software(Games).

  • All the item label and barcode must be remain in original condition


Products are not eligible for return

We will not accept returns for any of the following products:

Category

Non-returnable Products

Digital Codes

Steam Wallet, PSN Network, Xbox Live and Digital code games.

Refund Policy
How Refund Are Issued?

Most refunds are issued based on the online transfer from the company. It may take up to 7 business days for it to process.